Last Updated: July 27, 2026
Welcome to CODEON HOSTING. These Terms of Service ("Terms") govern your access to and use of all services provided by CODEON HOSTING. By creating an account, purchasing, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, you must not use our services.
By creating an account or purchasing any service from CODEON HOSTING, you agree to comply with these Terms of Service and all applicable laws and regulations.
These Terms govern all services provided by CODEON HOSTING, including but not limited to Minecraft Hosting, VPS Hosting, Dedicated Servers, Web Hosting, Domain Registration, and related services.
You must be at least 18 years old to purchase or use our services. If you are under the age of 18, you must have permission from a parent or legal guardian who accepts these Terms on your behalf.
CODEON HOSTING provides services including, but not limited to:
We reserve the right to modify, suspend, discontinue, or replace any service at any time without prior notice.
Customers are solely responsible for maintaining the confidentiality and security of their account credentials, including usernames, passwords, API keys, and other authentication information.
CODEON HOSTING is not responsible for unauthorized access, data loss, or damages resulting from compromised credentials, weak passwords, phishing attacks, or customer negligence.
Refund requests must comply with the following conditions:
Refund abuse may result in permanent account termination.
Customers may not use our services for:
Violation of this policy may result in immediate suspension or permanent termination without refund.
Customers must use allocated resources responsibly.
Excessive CPU, RAM, Disk, or Network usage that negatively affects server stability may result in:
Customers are solely responsible for maintaining their own backups.
Although backups may be provided as a courtesy, CODEON HOSTING does not guarantee their availability, accuracy, or successful restoration.
Hardware failures, maintenance, or unforeseen technical issues may require service migration, hardware replacement, or temporary downtime.
CODEON HOSTING will make reasonable efforts to restore affected services as quickly as possible but does not guarantee uninterrupted service availability.
We aim to provide 99.9% network uptime.
However, uptime is not guaranteed due to scheduled maintenance, emergency maintenance, hardware failures, upstream provider issues, force majeure events, or circumstances beyond our reasonable control.
Support is available through our ticket system and official Discord server.
Support includes:
Support does not include:
We investigate all abuse reports received.
Customers must cooperate during investigations. Failure to respond within a reasonable timeframe may result in temporary suspension or permanent termination of services.
Accounts or services may be suspended or terminated for:
Services suspended due to non-payment that remain unpaid for more than 30 days may be permanently deleted without further notice.
Customers may cancel their services at any time through the client area.
Cancellation prevents future renewals but does not automatically entitle the customer to a refund.
Unauthorized chargebacks or payment disputes may result in:
Domain registrations, renewals, transfers, redemption fees, and related services are final and non-refundable once processed.
CODEON HOSTING respects intellectual property rights.
Valid copyright infringement complaints will be investigated promptly. We reserve the right to suspend, remove, or disable access to infringing content. Repeat offenders may have their services permanently terminated.
CODEON HOSTING is not responsible for:
Customers are solely responsible for maintaining current backups of their data.
CODEON HOSTING shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of, or inability to use, our services.
Our total liability shall never exceed the amount paid for the affected service during the previous billing period.
CODEON HOSTING shall not be liable for delays, downtime, or service interruptions caused by events beyond our reasonable control, including but not limited to:
These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka, unless otherwise required by applicable law.
Customer information is handled in accordance with our Privacy Policy.
We do not sell customer information to third parties.
Information may be disclosed where required by law.
Please refer to our Privacy Policy for more information regarding the collection, processing, storage, and protection of personal information.
CODEON HOSTING reserves the right to update or modify these Terms of Service at any time.
Continued use of our services following any changes constitutes acceptance of the revised Terms.
For billing, technical support, abuse reports, or legal inquiries, please contact CODEON HOSTING through our official support channels.
By purchasing or using any service provided by CODEON HOSTING, you acknowledge that you have read, understood, and agreed to these Terms of Service.